Privacy Policy

Privacy Policy

Wingspan Coaching Corporation (“Wingspan”) last updated this Privacy Policy (“Privacy Policy”) on 20 September 2021.  Wingspan respects your privacy and we want to inform you about how and why we collect, use, and share your data.   This Privacy Policy applies to all of your activities engaged in with Wingspan (“Services”). 

  1. Data You Give Us

Wingspan may collect different data from or about you, depending on how you use Wingspan’s Services.  Some of the data we may collect includes:  (1) data related to your user account, including your e-mail address, password, gender, date of birth, company name, etc.; (2) data related to any user profile you create, including a photo, website link, social media profile link, comments or posts made by you on Wingspan’s website, your testimonials about Wingspan’s product or Services, etc.; (3) which courses you enroll in or materials you request; (4) payment and billing data; (5) communications you have with Wingspan, including your communications with Wingspan support; (6) technical data related to your device, including your type of device used to access Wingspan’s services, your IP address, browner type, etc.; (7) data showing your usage of our Services, including pages you visited, materials you downloaded, etc..  We may store this information in a manner that associates it with your account.

Wingspan and service providers acting on its behalf (like Google Analytics and third-party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, and device or browser fingerprints when you access and use the Services. These methods automatically track and collect certain data when you use Wingspan’s Services. In some cases, Wingspan ties data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.  Wingspan uses cookies (small files that websites send to your device to uniquely identify your browser or device or to store data in your browser) for things like analyzing your use of the Services, personalizing your experience, making it easier to log into the Services, and recognizing you when you return.

Wingspan also uses third-party browser and mobile analytics services like Google Analytics. These services use data collection tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.

Wingspan uses your data in several ways, including but not limited to the following:  Provide and administering the Services, including to display customized content and facilitate communication with you and others; Process your requests and orders for courses, products, specific services, information, or features; Communicate with you about your account; Manage your account preferences; Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse; Solicit feedback from users; Market and administer surveys and promotions administered or sponsored by Wingspan; Learn more about you by linking your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers; Identify unique users across devices; Tailor advertisements across devices; Improve our Services and develop new products, services, and features; Analyze trends and traffic, track purchases, and track usage data; Advertise the Services on third-party websites and applications; As required or permitted by law; or As Wingspan, in its sole discretion, otherwise determine to be necessary to ensure the safety or integrity of its users, employees, third parties, the public, or Wingspan’s Services.

Wingspan may share your data with third parties as follows: 

Wingspan takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. Unfortunately, however, no system can be 100% secure, so Wingspan cannot guarantee that communications between you and Wingspan regarding the Services or materials, or any information provided to Wingspan in connection with the data we collect through the Services, will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately.

You can choose not to provide certain data to Wingspan, but you may not be able to use certain features of the Services.  To opt out of receiving any promotional communications from Wingspan, you can use the “unsubscribe” mechanism included in the communication.  Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, scheduling emails, and notices about our policies.  Any other “opting out” would need to be completed by you through your internet browser settings.

After termination of your account with Wingspan, some or all of your data may still be visible to Wingspan and others. Even after your account is terminated, we retain your data for as long as Wingspan have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce Wingspan’s agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.

To request to access, correct, or delete your personal data, email us at ivan@wingspanperformance.com.  Please allow up to 30 days for a response. For your protection, Wingspan may require that the request be sent through the email address associated with your account, and Wingspan may need to verify your identity before implementing your request.

When Wingspan deems it appropriate, it may update this Privacy Policy to clarify its practices or to reflect new or different practices.  Wingspan reserves the right in its sole discretion to modify and/or make changes to this Privacy Policy at any time. If Wingspan makes any material change, it will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through its website.  Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Privacy Policy shall supersede all previous Privacy Policy.  The terms and conditions contained within Wingspan’s Terms of Service & Use are incorporated herein.