Ep. 25: Why Mastering Your Inside Game Is Key To Navigating Crisis
Lydia Lightner, Director of Sales & Marketing at Scalzo Hospitality, sits down to talk about the moment she stopped managing her team's problems and started building people who could solve their own. She walks through the internal shift from technical performance to behavioral leadership and the community crisis that put it all to the test, all while maintaining a healthy, high-performance culture.